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Legal & Privacy

Privacy Policy

Last updated: August 23, 2026

This policy explains how Satopolis (“Satopolis,” “we,” “us”) handles personal information when you visit satopolisoliveoil.com, contact us, subscribe to our communications, interact with our advertising, or follow a link to purchase through Amazon.

Satopolis sells through Amazon. Amazon processes orders, payments, delivery information and Amazon-account activity under Amazon's own privacy terms. Satopolis does not receive your payment-card details through this website.

Information we collect

Information you provide

We collect information you submit, such as your name, email address, contact-form message, newsletter preferences, and communications with us.

Website and campaign information

Depending on your cookie choices, we may collect device and browser details, approximate location derived from IP address, pages viewed, referring campaign, interactions with the website, and clicks on our “Buy on Amazon” button. We do not use optional analytics or advertising technologies unless you consent where consent is required.

How and why we use information

  • To respond to requests and provide customer support.
  • To send newsletters and offers you requested, with an unsubscribe option in each marketing email.
  • To operate, secure and troubleshoot the website.
  • With consent, to measure website performance and campaign effectiveness.
  • With consent, to create advertising audiences, deliver relevant advertising, limit repetition and measure conversions.
  • To comply with law, prevent abuse and establish or defend legal claims.

Legal bases

Where the GDPR applies, we rely on your consent for optional analytics, personalized advertising and email marketing; legitimate interests for basic security, fraud prevention and business correspondence where appropriate; steps requested before entering a contract; and legal obligations where applicable. You may withdraw consent at any time without affecting earlier lawful processing.

Service providers and recipients

We may use Netlify for website hosting and serverless forms, Cloudflare Turnstile for abuse prevention, Zoho for email and newsletter services, Google for analytics and advertising, Meta for Facebook and Instagram advertising, and Amazon for product sales and attribution reporting. These providers process information under their own terms and, where applicable, on our behalf.

Amazon links and attribution

Our Amazon links may contain Amazon Attribution parameters that identify the channel, campaign, advertisement or website button that led to Amazon. Amazon uses these tags to provide aggregated campaign and sales reporting. Once you leave our website, Amazon's privacy notice and cookie choices apply.

International transfers

Some providers may process information outside your country. Where required, we use recognized safeguards such as adequacy decisions or standard contractual clauses and assess supplementary protections.

Retention

We keep contact correspondence only as long as reasonably needed to respond and maintain appropriate business records. Newsletter information is retained until you unsubscribe or request deletion, subject to a limited suppression record. Consent and campaign information is retained according to the periods in our Cookie Policy and provider settings. We periodically review retention and delete or anonymize information that is no longer needed.

Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to processing. You may withdraw consent through and unsubscribe from emails using the link in each message.

EEA/UK residents may complain to their local supervisory authority. In Greece, this is the Hellenic Data Protection Authority.

Contact us

For privacy questions or requests, email info@satopolisoliveoil.com. We may need to verify your identity before completing certain requests.

Changes

We may update this policy when our website, providers or legal obligations change. The current version and its revision date will remain available on this page.

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